Overall vision – wider stakeholder commitment? Implats Platinum Basic Materials South Africa 2010 integrated Annual Report I N T E G R AT E D A N N U A L R E P O R T 2 0 1 0 Group overview Engaging with stakeholders Implats has a broad range of stakeholders who have material interests in the business. These stakeholders have been identi ed through structured and unstructured processes as well as ad hoc day-to-day interactions at different levels of the organisation. Implats engages with both internal and external stakeholders, through various designated structures in the organisation tabled below. Internal stakeholders include employees, unions and business partners. External stakeholders span government, the media, financial institutions, suppliers, advocacy groups and others. External stakeholders are primarily engaged through the Group stakeholder engagement and investor relations departments. The frequency and nature of these engagements is determined by the issues raised. Strategically, Implats focuses on proactively creating, building and maintaining effective relationships with all affected and interested stakeholders. Due to the nature of our business and the impact we have on our immediate surroundings, communities are considered as important stakeholders. We recognise the symbiotic relationship between the business and the community. Any social issues present in the community have a direct impact on the business, while the way in which we operate and the performance of our business directly influence the livelihoods of these communities. The types of engagement and material developments in South Africa during the year are summarised below. Group overview Media Shareholders and investing community Government – national, provincial and local Stakeholder engagement in South Africa Stakeholder Shareholders and investing community Type of engagements Annual and quarterly reports, interim results, website, fact sheets, roadshows, presentations and one-on-one conferences Equity, debt and insurance engagements Electronic, print, radio and television Material issues raised Market performance Metal prices Safety performance Action taken Responses are provided during the engagement process by providing relevant answers and data where available Banks, funders, insurance companies Performance overview Employees Communities Traditional council and land owners Community forums Banks, funders, insurance companies Media No material issues raised Safety performance Operations efficiency Dealt with through Investors Relations and media releases Formal presentations have been given during the visits and meetings Trade unions NGOs, CBOs Government – national, provincial, local Close liaison with and reporting to national, provincial, district and local government Public open days on mines, environmental hotline, community liaison offices, publications Feedback on SLP performance Safety performance Producer associations BEE partners End users Customers Producers and business partners Advocacy groups Suppliers BEE suppliers Non-governmental organisations (NGOs), community-based organisations (CBOs), and concerned groups, Chamber of Mines, North West Air Pollution Control Forum, Benchmarks Foundation (organises stakeholder meetings and symposiums) Issues relating to the impact of mining on the environment, health and implementation of socioeconomic projects Issues addressed through stakeholder engagement forums Monthly, quarterly meetings held as scheduled Annual nancial statements www.implats.co.za 32 Implats Integrated Annual Report 2010 www.implats.co.za 33 Implats Integrated Annual Report 2010 pp 32-33 Implats Platinum provide a section on ‘engaging with stakeholders’ within their Group overview which identifies the principal stakeholder groups who have material interests in the business. A tabular format is used to explain: each stakeholder group; the type of engagements with Implats; material issues raised during the engagement process; and specific actions undertaken by the company in direct response to stakeholder feedback. 14 Integrated thinking in reporting
